Risk Analyst - Loyalty Team

Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Risk Analyst in the Risk Team in Choice Privileges. The Choice Privileges Risk team is the team that oversees audit, fraud, and risk work in support of the Choice Privileges loyalty program, allowing guests to earn benefits for their hotel stays and with our program partners, including the cobrand credit card. As a key member of our Risk Team, you will play a critical role in ensuring the program’s success through oversight of audit and risk activities.

Are you a detail-oriented critical thinker with an analytical mindset? We invite you to apply today for our Risk Analyst role today and #MakeItYourChoice.

Your Responsibilities

+ Perform regular risk assessments and work with stakeholders to identify and document fraud risks. Assess the impact of risks and recommend solutions to mitigate risks.

+ Create and maintain quarterly risk reporting that highlights risk for the loyalty program to be shared with the Enterprise Risk committee.

+ Be the primary liaison between internal and external audit teams and the business to ensure the accurate and timely delivery of audit documentation to the audit teams.

+ Assist with the development of new controls and enhancements to existing controls by working with internal and external audit teams, as well as internal business partners.

+ Collaborate with control owners to create and maintain process documentation for each control.

+ Review and investigate suspicious or fraudulent activity in the Loyalty program. Identify trends and patterns of suspicious/fraudulent activity and communicate them to the team and management.

Your Experience, Skills & Competencies

+ Bachelor's degree in a related field or equivalent experience

+ Master’s degree in a related field is preferred

+ At least 2 years’ experience in risk management or audit.

+ Knowledge of risk management frameworks and SOX is desirable.

+ Proficient in Microsoft Outlook, Excel, PowerPoint and Word

+ Demonstrates key competencies to include being action oriented, having strong analytical skills to help inform decisions and drive innovation, and being able to collaborate with individuals in different areas of the organization.

Your Team

This is an individual contributor role that will report to the Manager of Loyalty Audit & Fraud. You will have 1 peer teammate and collaborate with cross functional departments on a regular basis.

Your Work Location

As our Risk Analyst, you will be based in our beautiful, state-of-the-art worldwide corporate headquarters in North Bethesda, MD. Less than 15 miles from Washington, DC, we’re located one block away from the North Bethesda Metro station, with service on the Red Line and the MARC Brunswick line, easy access to I-270, and plenty of free parking provided by Choice Hotels.

Salary Range

The salary range for this position is $66,000 to $72,000 annually.

The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

+ Competitive compensation and benefits, including medical, dental, and vision coverage

+ Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance

+ Financial benefits for retirement and health savings

+ Employee recognition programs

+ Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories, with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. We’re the hotel company for those who choose to bet on themselves – the underdog, the dreamer, the entrepreneur – because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today – for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, every voice is heard, and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our more than 18,000 franchise owners, which propels us forward – giving our work at Choice a purpose larger than our business.

About Choice Hotels Financial Performance

Please click here (https://investor.choicehotels.com/overview/default.aspx) to review the highlights of our latest financial results.

*** PLEASE NOTE: This role is not eligible for sponsorship ***

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.