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Carolinas Healthcare System Charlotte, NC, USA
Feb 18, 2017
Full time
Job Summary Manages applications systems analysis and programming activities for a group or section. Establishes and implements new or revised applications systems and programs. Consults with personnel in other information systems sections to coordinate activities. Essential Functions Prepares activity and progress reports regarding the activities of the applications systems and programming section. Assists in projecting software and hardware requirements. Assigns personnel to various projects and directs their activities, reviews and evaluates their work, and prepares performance reports. Focuses on packaged systems for solutions to business unit resolutions. Develops work plans accurately estimating tasks, setting budgets, completing through ETC's. Leads multiple projects in all aspects of information systems lifecycle (information planning, business requirements definition, implementation, productions support). Manages review meetings with user committee(s) to assist in establishing Project priorities. Guarantees efficient and effective completion of project assignments in accordance with standard procedures. Manages training when applicable. Provides accurate and timely recording of time against tasks assigned. Assures subordinates time is accurate and recorded properly. Physical Requirements Must be able to lift up to 35 lbs. This position is subject to high-level visibility through verbal and written communications with senior hospital management, associated project deadlines, personnel evaluation, and counseling. Must be available for on-call support on a regular basis. Must be able to work overtime as needed. Education, Experience and Certifications High School Diploma or GED required. Bachelors Degree in Computer Science, Business Administration or related field preferred. Must have formal training in Information Systems Technology, Desktop applications, Software Development packages, programming languages, SQR, Crystal, Unix AIX. Candidates with primarily an educational background should have information systems employment experience of 4 years with the information systems technology mentioned above is preferred. Must be a service-oriented, team player. Must have experience in Health Care Industry minimum 2 years. Communicates proactively, cooperatively and constructively.   At Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.   As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.   Posting Notes: Not Applicable Carolinas HealthCare System is an EOE/AA Employer
HCA Nashville, TN, USA
Feb 18, 2017
Job Code: 10207-19787 Full-time No Weekends SUMMARY: This senior designer delivers on "Front End" (User Interface & User Experience - UI & UX) design commitments from start to finish for all aspects of the consumer facing products such as HCA websites, mobile apps and Consumer Patient Portal. Senior Designer demonstrates capability to design, development, implement, and support visual design UI, UX & Graphic User Interface solutions. Senior Designer can quickly learn and maintain existing solutions as well as new designs. Senior Designer provides key problem resolutions for production systems as needed. Senior Designer has an in depth understanding of technologies involve within the HCA consumer facing products and is required to develop relationships throughout the organization as well as our Vendors to assist in accomplishing company/project goals. Designer must have knowledge and experience in mobile, web interface, UX, GUI, world standards in web design and an ability to build solid front-end designs that integrates with other systems and technologies. This designer is a highly motivated, creative, self-starter and is committed to delivering high quality solutions within agreed upon timelines. RESPONSIBILITIES: Design Consumer Facing Product Visual UX/UI: • Take workflow and direction from Creative Director • Lead junior designers and sell to the business • Lead and build the art assets of HCA web & mobile properties • Present to the business, field partners and co-workers • Direct art deliverables from vendors • Interface and sell design ideas to business and marketing directors • Ability to create superior, original adaptive & responsive designs for consumer facing digital products on the web and mobile • Mobile first methodology for all design products • Provide ideation and concept skills to business and team members • Take responsibility of client deliverables, and the ability to educate clients • Incorporate marketing and branding into layout, color theory and typography in digital media • Deliver digital working files and comps for developers and clients • Design and deliver projects on time and within the given budget • Effectively manage workflow given • Able work with a team and by themselves • Great organization and communication skills • Assist in troubleshooting activities. • Understand assigned applications and system architecture • Familiar with responsive design • Excellent knowledge of modern browsers such as Chrome, Safari, Firefox in mobile and desktop as well as Internet Explorer 8. Design UX Wireframes • Lead design studio sessions • Design and UX wireframes for website apps • Test UX wireframes • Moderate end user sessions with UX team EDUCATION: Bachelor's degree preferred. EXPERIENCE: 5 or more years of experience is needed for a successful candidate. 5+ years' experience in performing the following: • Solid understanding of HTML5 and CSS3 - JavaScript and jQuery is also a plus but not required • Design responsive web app, iOS, Droid and other emerging mobile applications • Strong typographic & typography design skills • Build UX wireframes in InVision, UXPin, Balsamiq, or other related tool. • Experience with adaptive & responsive web design techniques. Ideally this experience would include implementing one or more well-known responsive design frameworks such as Twitter Bootstrap, Foundation, Skeleton, etc. • Have a firm foundation designing non-native web apps on iOS (iPhone, iPad), Android and other appropriate mobile interfaces. • Fluency in current graphic design practices and web production software, such as Adobe Creative Cloud: Adobe Illustrator, Adobe InDesign, Adobe Photoshop • Has a passion for engaging end users through highly interactive interface experiences. • Solid understanding of desktop, tablet & mobile responsive web in modern browsers such as Webkit, Opera & Mozilla based cross-browser/platform issues and code solutions • Knowledge of solutions to emulate CSS3 and HTML5 experiences on Internet Explorer 7+ browsers through progressive enhancement and/or JS solutions. • Curiosity, full of excitement , and an outside of the box thinker • A passion for learning new technologies / techniques • Work on assignments involving the use of various technologies both old and new. • Develop software with a focus on delivering reusable design. • Work as part of a team and work independently. • Provide after-hours/on-call support as needed • Strong illustration skills are a plus Must be able to emulate and design new HTML schemes integrating with existing HTML5, Strong responsive, CSS, JavaScript, and adaptive designs. Last Edited: 02/17/2017
HCA Kansas City, MO, USA
Feb 18, 2017
Job Code: 25024-10591 Full-time No Weekends At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 233,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities resulting in more than 26M patient encounters each year. HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Additional Facts: • Ranked 63 in Fortune 500 • Competitive Fortune 100, industry matched salaries and yearly merit increase • Computerworld Top 50 Best Places to Work in IT since 2009 • Named one of the "World's Most Ethical Companies" since 2010 • 106 HCA hospitals are on The Joint Commission's list of top performers on key quality measures GENERAL SUMMARY OF DUTIES - The Senior Application analyst is responsible for two or more systems which ancillary to the Clinical HIS applications. Primary responsibilities include the leadership and facilitation of IT and non-IT resources on application activities, second and third tier support, and project lead for upgrades and new implementations and escalation point for the division or facility for non-Meditech applications. This individual will drive implementation and utilization of key applications they are assigned. They will understand and assist in developing the roadmap for those applications. They must respond to application/system issues taking primary responsibility to ensure resolution and ongoing stability of the product. They will prioritize their work independently based on customer needs and departmental priorities. Escalate and drive resolution of business and technical concerns. DUTIES INCLUDE BUT ARE NOT LIMITED TO: • Functions as division SME for the non-Meditech IT applications; as appropriate, coordinates and facilitates the technical interactions with the Clinical HIS • Promotes and coordinates standardization of development, maintenance and support for non-clinical or clinical applications ancillary to the Clinical HIS • Conducts problem analysis and provides timely and accurate resolution of problems with non-clinical or clinical applications ancillary to the Clinical HIS • Documents and monitors project plans, change requests and non-clinical system problems and communicate resolutions • Ensures appropriate testing of enhancements is completed prior to installation for all non-clinical or clinical applications ancillary to the Clinical HIS in the production environment • Completing Meditech Appropriate Access Audits • Maintaining Meditech External Operations • Maintenance for Meditech PCI, Location Dictionary, Lab Device Dictionary, NPR report writing and spooling • Assist with Meditech upgrade testing and be onsite at facility for support of major upgrades • Provides training and support as required to IS support staff, hospital users, and other division users • Monitors utilization of the non-clinical applications in our hospitals. Coordinates and manages division projects related to standardization of process and sharing of best practices with these applications • Analyzes and determines possible solutions for problems encountered by users as well as assessing future needs • Conducts regular meetings with the hospital management committees and other committees to develop and share best practices, conducts educational workshops and overall enhances the utilization and understanding of the applications • Provides input to base division policies and procedures, training, and best practices • Adheres to the Code of Conduct and Mission and Value Statements • Maintains and protects confidentiality with regard to all aspects of patient care and employee information • Performs other duties as assigned KNOWLEDGE, SKILLS & ABILITIES Required: • Reasoning, math, and language skills should be performed at an advanced level. • Effectively provides information to others through verbal or written communications • Effectively presents information to groups • Demonstrated analytical skills and ability to solve problems • Excellent leadership and teaching skills • Demonstrated customer orientation • Demonstrated advanced computer skills • Excellent interpersonal skills Preferred: • Facility operations and process understanding • Knowledge and ability to use office support tools available at the desktop (word processing, email, presentation software, spreadsheets) EDUCATION • Bachelor's degree preferred. EXPERIENCE Required: • 4-6 years' experience • Strong understanding of Service Desk (Help Desk), application support, Intranet development, and customer service principles • A clear understanding of computer systems and corresponding support requirements • Demonstrated project lead abilities • Demonstrated strong leadership abilities • Exceptional analytical and problem solving skills required Preferred: • Strong personal drive and ability to see projects through to execution in a matrixed, corporate environment is required • Experience with special projects and flexibility to support many different non-clinical applications • Minimum of two years of hospital information system installation/maintenance experience specializing in the support of non-clinical application systems • Proficiency with Microsoft applications PHYSICAL DEMANDS/WORKING CONDITIONS The physical demands of this position will be primarily light, requiring the ability to lift up to 50 pounds maximum with infrequent lifting and/or carrying of objects weighing up to 40 pounds. Occasional stooping. Expressing or exchanging ideas by means of the spoken word is required. Perceiving the nature of sound by the ear required. The ability to see and obtain impressions through the eyes of shape, size, distance motions, or other characteristics of objects is required. This requires a seeing acuity of near: with clarity of vision at 20 inches or less, depth perception, four-way field or vision, sharp eye focus and ability to identify and distinguish colors. Work environment consists of office and office equipment surroundings. Travel to remote sites within the facility may be required. Last Edited: 02/17/2017
HCA San Antonio, TX, USA
Feb 18, 2017
Job Code: 25388-75155 Full-time No Weekends At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 230,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities resulting in more than 26M patient encounters each year. HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Additional Facts: Ranked 63 in Fortune 500 Competitive Fortune 100, industry matched salaries and yearly merit increase Computerworld Top 50 Best Places to Work in IT since 2009 Named one of the "World's Most Ethical Companies" since 2010 1 06 HCA hospitals are on The Joint Commission's list of top performers on key quality measures SUMMARY OF DUTIES The Technical Analyst II implements and supports facility and division desktop equipment, and is the key technical resource responding to end user desktop incidents and requests reported to the Service Desk. Technical Analyst II will also be responsible for mentoring, supporting and training entry-level Technical Analysts. Problems beyond the scope of their ability or responsibility are communicated in a timely manner to senior-level support personnel. Support to other division and facility IT personnel is provided, as warranted, and participation in 24x7 on-call support is provided based on division IT staff rotation. The Technical Analyst II adheres to and supports HCA IT policies and procedures, and recommends process changes that improve the implementation, maintenance and support of IT&S desktop equipment and software. Based on proficiency with PC-based equipment and cabling, the Technical Analyst II can provide expanded on-site support to technical resources, if needed. DUTIES INCLUDE BUT ARE NOT LIMITED TO Installs and repairs facility and division IT&S equipment and software per HCA and division IT&S standards and guidelines, including but not limited to terminals, personal computers, printers, cabling, and related software products Responds to and resolves inquiries and requests for assistance with division or facility computer systems, and provides a superior customer support experience for division and facility users Analyzes and provides hands-on support for moderate to complex inquiries. Determines appropriate technical area or vendor to resolve the problem and coordinates with other technical areas, as needed Logs and tracks problems; reviews problem tracking databases Mentors, trains and supports entry-level technical analysts Performs facility-based moves, adds, and changes (MACs), as needed Maintains documentation for each incident or request, and escalates complex problems to the next level of support per documented procedures Provides 24x7 on-call support based on division IT staff rotation, and carries a pager as warranted Aids and trains users on division and facility technology Performs preventative maintenance Recommends process changes that improve the implementation, maintenance and support of IT&S desktop equipment and software Effectively works with customers, Service Desk and Technical Services personnel Participates in meetings, committees and continuing education to improve individual, departmental and organizational performance Adheres to and supports HCA IT&S standards, policies and procedures Maintains and protects confidentiality with regard to all aspects of patient care and employee information Adheres to Code of Conduct and Mission & Value Statement Other duties as assigned KNOWLEDGE, SKILLS & ABILITIES Manages and prioritizes workload Demonstrates ability to multi-task; Possesses strong analytical skills Demonstrates a customer orientation; strength in analytical, math, and reasoning skills Effectively communicates verbally and in writing Possesses proficiency in MS Office applications Must be able to drive to assigned sites to complete work EDUCATION Bachelor's degree in information systems or healthcare related field is preferred EXPERIENCE Must have three years IT experience CERTIFICATE/LICENSE Basic certification in A+ and Microsoft desktop product support is preferred; education and/or experience may be substituted for A+ certification Valid state drivers license and proof of auto insurance, if applicable Last Edited: 02/17/2017
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