Ecosystems Sales Operations Manager
We Are
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com .
You Are
Accenture is actively seeking a Sales Operations Manager for Cloud and Marketplaces management. The primary focus of this role is to manage, optimize, and scale operational processes for our partner ecosystem. In this critical role, you will become an integral part of our organization, collaborating with Sales Directors, Account Teams, ISVs, Billing, and Finance teams to drive efficiency and streamline processes within the dynamic and rapidly growing cloud service providers and partners; market. Your responsibilities will encompass ensuring seamless interdepartmental collaboration, implementing Partner programs, and driving revenue growth on cloud resale and Marketplace.The Work
+ Develop new processes and improve existing ones within our quote-to-cash operations.
+ Serve as a subject matter expert for the Marketplace process across multiple cloud platforms.
+ Manage the operational lifecycle of deals, ensuring accuracy and compliance.
+ Bring hands-on experience executing Marketplace Private Offers.
+ Oversee the day-to-day operations of partner programs and ensure key deadlines and goals are met for AWS, GCP, and Azure.
+ Identify bottlenecks for operational improvements in the cloud resale quote-to-cash process.
+ Track and report on metrics and marketplace revenue using Salesforce and our billing engine.
+ Collaborate with cross-functional teams to ensure governance and streamline operations.
+ Manage client-facing and complex cloud resale management activities related to on/off-boarding customers.
+ Upon sale, manage the end-to-end quote-to-cash process for Cloud Resale transactions, including the provisioning of Cloud Account tenancies, account team financial structures, transition to the billing team, and support teams, and administration of the internal Cloud Provider Accounts.
+ Develop and implement new processes to manage reseller and referral partners, own the referral payment process, and monitor partner contribution to revenue growth.
Travel may be required for this role. The amount of travel will vary up to 10% depending on business need and client requirements.
Here's what you need
+ Minimum of 2 years of partner operations experience working directly with AWS, GCP, Azure, marketplace order management, and CSP management experience, bill management, and private offers.
+ Minimum of 5 years of experience working in technology companies, with start-up experience preferred.
+ Minimum of 2 of experience working with at least one cloud provider (AWS, GCP, Azure)
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)
Professional Skills Requirement
+ Great communicator with the ability to understand complex concepts and speak to them concisely and effectively.
+ Knowledge and experience with partner tools (e.g., Salesforce, AWS ACE, AWS MP management portal, Microsoft Partner Central).
+ Experience with Microsoft Office applications, i.e., Word, Excel, PowerPoint.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)
Role Location Annual Salary Range
California $73,000 to $218,800
Colorado $73,000 to $189,000
District of Columbia $77,700 to $201,300
New York $67,600 to $218,800
Maryland $67,600 to $175,000
Washington $77,700 to $201,300
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