Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

**Job Title**

Sales Operations Associate

**Working at Abbott**

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

+ Career development with an international company where you can grow the career you dream of.

+ Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.

+ An excellent retirement savings plan with high employer contribution

+ Tuition reimbursement, the Freedom 2 Save (https://www.abbott.com/corpnewsroom/strategy-and-strength/tackling-stude...) student debt program and FreeU (https://www.abbott.com/corpnewsroom/strategy-and-strength/college-degree...) education benefit - an affordable and convenient path to getting a bachelor’s degree.

+ A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.

+ A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

**The Opportunity**

A healthy heart is essential to good health. That's why we're committed to advancing treatments for people with cardiovascular disease. As a global leader in Cardiac Rhythm Technologies, our breakthrough medical technologies help restore people's health so they can get back to living their best lives, faster. We focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias, or irregular heartbeats.

Our location in **Austin, TX** , currently has an opportunity for a **Sales Operations Associate** . The **Sales Operations Associate** provides support of the US CRM Commercial Sales Organization by managing various initiatives, reporting, and analytics as related to the Sales Operations team. This role is also responsible for training and supporting the success of the implementation & issue resolution of the Salesforce platform in the general areas of invoicing management and field inventory management. THIS IS A FULLY ONSITE ROLE.

**WHAT YOU’LL DO**

+ Manage the responsibilities of the Sales Operations role as related to, but not limited to, the following:

+ Support Field Sales Representatives and Managers with processing orders in Salesforce

+ Problem solve sales order and commercial operation issues with a strong sense of urgency

+ Examples of support provided, includes, Salesforce Sales Order entry corrections and adjustments, inventory related swaps in Salesforce.com

+ Support field teams with phone calls, emails, and Teams instant messaging

+ Develop and maintain understanding of Sales Operations processes, other key functional area processes, as well as various IT systems used in support of the sales force.

+ Understanding & training ability to utilize Salesforce & SAP technology.

+ Develops strong, positive working relationships with Sales Operations team members, Customer Service team members, Inventory teams, Quality team members, Field Sales Representatives and Managers, and other personnel this position will interact with on a daily basis.

+ Collaborate with key stakeholders to develop project requirements, scope, and execute on project delivery.

+ Travel for meetings and trainings, as needed, <5%

+ Support various efforts to define, analyze, and recommend solutions to address sales issues based on an understanding of our current business processes and future business needs.

+ Ability to support multiple Field Sales Representatives and Managers, on a national level

+ Performs related functions and responsibilities as assigned

**EDUCATION AND EXPERIENCE YOU’LL BRING**

**Required**

+ Bachelor’s Degree

+ 1 year minimum experience

+ Working knowledge of Microsoft Excel, PowerPoint, and Word application expertise.

+ Excellent written business communication and verbal presentation skills are essential.

+ Candidate must possess a strong customer service orientation.

**Preferred**

+ Minimum of 3 years in Customer Service or Commercial Operations experience

+ Experience with Salesforce.com and SAP

+ Experience with MS Access

+ Strong knowledge of spreadsheet, database, and word processing programs

+ Demonstrated project management skills a plus.

+ Must be able to work independently and work effectively in a team environment, requiring strong communication and collaboration skills.

**WHAT WE OFFER**

At Abbott, you can have a good job that can grow into a great career. We offer:

+ **Training and career development** , with onboarding programs for new employees and tuition assistance

+ **Financial security** through competitive compensation, incentives and retirement plans

+ **Health care and well-being programs** including medical, dental, vision, wellness and occupational health programs

+ **Paid time off**

+ **401(k)** retirement savings with a generous company match

+ **The stability of a company** with a record of strong financial performance and history of being actively involved in local communities

Apply Now (https://www.jobs.abbott/us/en)

**Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:** www.abbottbenefits.com (http://www.abbottbenefits.com/pages/candidate.aspx)

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is $20.05 – $40.15 per hour. In specific locations, the pay range may vary from the range posted.

An Equal Opportunity Employer

Abbot welcomes and encourages diversity in our workforce.

We provide reasonable accommodation to qualified individuals with disabilities.

To request accommodation, please call 224-667-4913 or email corpjat@abbott.com