Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.

We are seeking a **Senior Product Manager** to join the Microsoft Security Non-Disclosure Agreement (NDA) Community within the Customer Experience Engineering (CxE) Customer Communities & Partner (CC&P) team who has a passion for enhancing the customer experience, fostering a consistent and efficient collaboration between engineers and customers, and enabling a customer-centric development culture. The team’s goal is to bring end-users and engineers together to build products that drive customer and partner success, accelerate usage, and unlock the full potential of our solutions. Our fast-paced environment motivates team members to innovate and be at the forefront of product development, with a customer-first mindset. If you are eager to work directly with our commercial customers, partners, and most valuable professionals (MVPs), and connect them to our engineering product teams to create a better product, then we would love to have you on our team. The ideal candidate will bring new solutions to our challenges, and lead programs that enhance the customer experience and product quality.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Successful candidates can be located anywhere in the U.S.

**Responsibilities**

+ Lead and contribute to the Security Customer Connection Program

+ Expand and engage our customer community across diverse domains and regions for quality co-development with engineering.

+ Work with feature PMs to shape customer engagements across the product lifecycle.

+ Develop and improve infrastructure, collateral, and instructional design for optimal outcomes.

+ Manage and run the MVP program for Security Community products.

+ Inform and empower the Security Community within and beyond the engineering team.

+ Embody our culture and values

**Qualifications**

**Required Qualifications:**

+ Bachelor’s Degree AND 5+ years experience in product management or program management

+ OR equivalent experience.

**Other Requirements:**

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

**Preferred Qualifications:**

+ Bachelor’s Degree AND 7+ years experience in product management or program management

+ OR equivalent experience.

+ Problem-solving, decision-making, and strategic skills, with curiosity and bias for action.

+ Growth mindset and customer-development experience.

+ Excellent communication and empathy skills with customers, partners, field, and engineering.

+ Collaboration, cross-teaming, prioritization, time management, and organizational skills.

+ Experience working in Engineering

+ Experience leveraging customer communities to drive feedback and influence

+ Self-starter, who can handle ambiguity and provide innovative solutions.

Product Management IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until February 19, 2025.

\#MSFTSECURITY #MSFTNSBE25

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .