Site Reliability Engineer - Retail Engineering POS

Austin,Texas,United States

Software and Services

The people here at Apple don’t just build products — we craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that supports the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. IS&T Point of Sale (POS) Engineering is responsible for the technology and IT systems used to enable Apple Retail Stores to service millions of customers enabling Apple Retail to become one of the best retailers in the world. Bring passion and dedication to your job and there's no telling what you could accomplish. Do you enjoy solving complex business problems with process and technology? Do you thrive in environments that require multi-functional thinking, collaboration, and innovation? If so, this may be the job for you.

**Description**

In this position, you will have the opportunity to work collaboratively with a group of “A” player software engineers from related but different backgrounds to make POS truly innovative. To be successful in this role, the candidate must be hands-on, proactive, talented at problem solving, have the attitude to challenge the norm and have a strong desire to learn and work towards perfection. Apple is looking for an individual that takes pride in crafting solutions to enhance product delivery by architecting and leading distributed compute platforms and application services. This engineer needs to work closely with cross-functional teams to identify potential solutions and go on to work with the engineering teams to properly test and deploy changes. Critical thinking, writing solid and clean code, planning, documenting, and communicating within the team and cross-functionally is critical to the success of the role. Their role will include: Passion for eliminating repetitive manual processes using automation Strong attention to detail and excellent analytical capabilities Deploying application releases and code from Development into Production Shepherding applications through the software delivery life cycle Develop and maintain a working knowledge of trends and standard methodologies within Apple Setup and analyze application health metrics and provide solutions to ensure stability Experience troubleshooting problems and working with a team to resolve large scale production issues

**Minimum Qualifications**

+ Demonstrated a strong proficiency in software development using Python, Rust, and/or Java programming languages

+ Experience working with cloud compute environments like OpenStack, AWS, GCP or Azure

+ Experience with infrastructure as code (IaC), configuration management, CI/CD, and automation

+ Excellent troubleshooting, problem solving, and debugging skills

+ Comfortable with on-call rotation.

**Key Qualifications**

**Preferred Qualifications**

+ BA/BS degree in Computer Science Or 3 plus years of relevant experience

+ Proficiency in implementing and correlating telemetry using monitoring and observability tools such as Splunk, Grafana and Prometheus

+ Building and operating container orchestrating systems (Docker, Kubernetes and micro-services)

+ Experience in Site Reliability Engineering / DevOps

+ Excellent written and verbal communication skills

+ Experience in UNIX/Linux Operating Systems

**Education & Experience**

**Additional Requirements**

+ Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)

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