ScienceLogic Engineer (SL1)

**Req ID:** RQ197125

**Type of Requisition:** Regular

**Clearance Level Must Be Able to Obtain:** None

**Public Trust/Other Required:** NACI (T1)

**Job Family:** Systems Engineering

**Skills:**

Documentations,Information Technology (IT),ScienceLogic SL1,Systems Development,Systems Management

**Experience:**

5 + years of related experience

**Job Description:**

GDIT is seeking a **Sr. ScienceLogic Engineer** to support the **National Institutes of Health (NIH) Center for Information Technology (CIT) Operations Management Support (OMS)** team located in Bethesda, MD.

This position will require supporting the SL1 platform, to include all upgrades and maintenance; enhancement of system features and configurations; and responding to customer requests for custom monitoring needs.

**This role is onsite 5 days a week in Bethesda, MD.**

**RESPONSIBLITIES:**

+ Ability to maintain and support a healthy infrastructure for a highly visible 24x7x365 monitoring environment

+ Performs continual maintenance of the SL1 platform and provides advanced solutions for continual and highly complex security, backup and redundancy problems

+ Performs administrative tasks and application support for the SL1 platform and create and maintain monitoring and notification rules

+ Provides and applies advanced engineering to highly complex infrastructures including installing, configuring, testing and maintaining operating systems, application software, and system management tools

+ Deliver SL1 dashboards, create custom reports on results of SL1 monitoring and provide timely problem resolution for SL1 system components and related custom scripts

+ Prepare and maintain all documentation for processes and procedures related to engineering projects

+ Manage application access control to restrict access to systems, applications, and data to authorized users only

+ Manage customer satisfaction through effectively communicating and managing customer expectations (internal and external customers)

+ Ability to communicate how to leverage technology to create business value and become more effective and efficient

+ Work with project managers and peers to understand and solve challenging technical problems, produce effort estimates, and improve system functionality, reliability and reduce costs

+ Work closely with a Business Technology peers and management emphasizing collaboration and joint effort to ensure that the needs and expectations of organizational stake holders, business partners, external customers, and third-party organizations are met and/or exceeded

+ Provides training and guidance to less experienced Engineers

**REQUIRED QUALIFICATIONS:**

+ BA/BS (or equivalent experience) and 5+ years of relevant experience

+ 5+ proven years of experience installing, configuring, and daily administration of ScienceLogic SL1 at version 12.x or higher required

+ 5+ Years utilizing ServiceNow Ticketing system

+ Experience with user training and writing documentation

+ Must be able to obtain and hold a Public Trust clearance

**PREFERRED SKILLS/EXPERIENCE:**

+ Experience using the Python scripting engine to automate tasks with SL1

+ Familiarity with Service Now Integration, PowerFlow, End to End Monitoring and CMDB

+ Experience with major Microsoft technologies including PC and server operating systems, Active Directory, Exchange, SharePoint, SQL Server, and Office

+ Knowledge of server virtualization technologies, preferably VMware and/or Microsoft technologies

+ Strong written and verbal communication skills

\#GDITPriority

\#GDITFedHealthJobs

The likely salary range for this position is $105,622 - $126,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans