Customer Account Manager
**Company Overview**
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.
**About the role**
We are seeking an experienced Account Manager who is looking for a new challenge to utilise their direct selling skills to sell HCM SaaS/Cloud solutions into enterprise customers. This role will be critical in driving customer growth with a focus on maintaining and expanding existing relationships with strategically important customers.
Responsibilities:
+ Maximising sales revenue delivering 100%+ of agreed booking / revenue targets by managing complex sales cycles
+ Defining an account plan/sales strategy to scale and encourage further sales opportunities.
+ Developing and communicating effective business plans for key customers to establish UKG as a strategic long-term partner
+ Building business focused relationships, demonstrating clear understanding of industry issues and the particular business goals, needs and potential solutions for individual accounts.
+ Generate incremental business within existing accounts through selling additional licences, modules across the organisation or new solutions
+ Coordinating and directing appropriate pre-sales, professional services and other support resources to successfully deliver solutions to clients
**About You**
+ Proven experience in Enterprise account management, successful experience within enterprise IT /software Solution / ERP Solution
+ Vertical expertise such as Retail or Manufacturing would be highly beneficial
+ Proven successful sales track-record and can demonstrate strong customer focus
+ Works through network and search, you will have excellent communication and presentation skills with the ability to present a clear business case
+ Business and financial acumen and relationship management skills
+ Driven to succeed through discipline and self-motivation and a positive & entrepreneurial attitude: ‘can do - will do’ mentality
**Where we’re going**
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.