CTG is seeking to fill a Program Manager II opening for our client in Buffalo, NY.

**Location:** Buffalo, NY

**Duration:** 12 months

**Overview:**

Manages assigned staff (on a direct and indirect basis) on a collection of projects and/or programs undertaken by an organization or division; ensures their alignment and optimization with the Company's strategic objectives. Manages changes to project scope, schedule, and costs using appropriate verification techniques to keep the project plan accurate, updated, reflective of authorized project changes as defined in the change management plan, and facilitate customer acceptance.

**Primary Responsibilities:**

+ Manage a collection of projects and/or programs undertaken by an organization or division. Ensure familiarity with scope and project objectives and establish clear roles and responsibilities for project team members. Work with constituent project managers to monitor cost, schedule, and technical performance.

+ Develop Project Plan, forecast, and schedule. Work with stakeholders to record detailed project requirements, constraints, and assumptions to establish project deliverables, using requirement-gathering techniques (e.g., planning sessions, brainstorming, focus groups) and the project charter.

+ Ensure plans for assigned projects include work breakdown, project organization chart, cost/budget, and communication, risk, quality, and resource plans.

+ Communicate project plans to affected parties to ensure a common understanding, set expectations, and align stakeholders and project team members.

+ Ensure execution of tasks defined in the project plan to achieve the project goals. Execute all parts of the project plan and manage the budget/forecast. Monitor and control project work including change controls.

+ Measure project performance utilizing appropriate tools and techniques to monitor progress; identify and quantify variances, complete any required corrective actions, and communicate to all stakeholders. Address program issues by identifying and selecting a course of action by taking into account program constraints and objectives to enable continued program success.

+ Implement approved actions and workarounds required to mitigate project risk events.

+ Improve project team performance by building team cohesiveness, leading, mentoring, training, and motivating to facilitate cooperation, ensure project efficiency, and boost morale. Determine and coordinate sharing of resources among constituent projects for overall program benefit.

+ Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Design, implement, maintain, and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.

+ Promote an environment that supports diversity and reflects the M&T Bank brand.

+ Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

+ Complete other related duties as assigned.

+ Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management, and terminations.

**Scope of Responsibilities:**

Responsible for management of a collection of projects and/or programs undertaken by an organization or division ensuring their alignment and optimization with the Company's strategic objectives; responsibility for the projects includes all aspects from initiation to close. Must be familiar with system scope and project objectives, as well as the role and responsibility of each team member, to effectively coordinate team activities.

**Project Guidelines:**

+ **Project Scope:** $5.0M or more.

+ **Team Size Range:** 35 - 100 FTE.

+ **Project Duration:** 12 - 24 months.

+ **Project Size:** Multiple high priority projects.

+ **Project Customer:** Entire organization or multiple divisions.

+ **Scope of Change:** Substantial changes to business processes or procedures.

+ **Project Timeline:** Moderately aggressive.

+ **Project Innovation:** Moderately defined.

+ **Project Benefits:** Major.

+ **Project Customization:** Major.

+ **Number of Interfaces:** 6 or more.

+ **Project Integration:** Internal and External Systems.

**Supervisory/Managerial Responsibilities:**

Manages a team of 20 plus; directly and indirectly and 100 plus; on a project team basis.

**Education and Experience Required:**

+ Bachelors degree and a minimum of 10 years proven project management experience,OR in lieu of a degree,

+ A combined minimum of 14 years higher education and/or work experience, including a minimum of 10 years proven project management experience.

+ Proficiency with personal computers as well as pertinent software packages.

+ Strong knowledge of project management methodology.

+ Strong verbal and written communication skills, particularly an ability to negotiate, influence, and gain consensus.

+ Regularly communicates verbally and in writing with executive management on status of initiatives, in a professional and understandable manner.

+ Excellent problem-solving skills.

+ Ability to work individually as well as a member of a team.

+ Self-motivated, results-driven, and well-organized individual.

+ Ability to handle multiple tasks and work under time constraints in support of various assignments.

+ Ability to function professionally at many different levels (clients, management, and peers).

+ Strong interpersonal skills necessary for business partner relationships within and outside the organization.

+ Ability to build mutual trust and encourage respect; open to diverse points of view.

**Education and Experience Preferred:**

+ Project Management Professional (PMP) certification.

+ Program Management Professional (PgMP) certification.

+ Masters degree.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

**To Apply:**

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **Laura Dominguez at Laura.Dominguez@ctg.com** . Kindly forward this to any other interested parties. Thank you!

**About CTG**

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.