WORKPLACE SERVICES CONCIERGE

Flik Hospitality Group

Salary: $24 / Hour

Other Forms of Compensation:

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

The Workplace Service Ambassador is responsible for establishing a warm, welcoming and professional atmosphere for all clients, executives and staff members at all times. Manage and maintain all public areas, the ambassador will be the point of contact for reception and executive office.

RESPONSIBLITIES:

Efficiently manage and coordinate all services for conference spaces by being professional, caring, resourceful and motivated. A Conference Services Concierge is proactive, anticipating clients’ needs and responds promptly to the requests.

* Restock office, kitchen, and pantry supplies

* Manage inventory of supplies and keep assigned areas stocked

* Prepare and maintain conference rooms for executive and client meetings, align all furniture to ensure a welcoming look.

* Coordinate catering for meetings, including supervise set up and post event

* Set-up all conference rooms for new/continuing meetings

* Alert Day-Porters so all trash is cleared at regular intervals of time especially when catering is present

* Maintain and report all maintenance related reports

* Ensure the cleanliness of all open work, lobby, and kitchen areas

* Coordinate and arrange basic office equipment repairs and maintenance

* Carry out instructions for security, fire, health and safety guidelines

* Working knowledge of basic technology in conference rooms

* Provide general administrative support

* Respond to inquiries and anticipate customer needs

* Maintain a strong awareness of business activity and communicate all updates with your team members

* Communicate and interact effectively with all other departments

* Conduct opening and closing walkthroughs daily

* Perform other related duties in the Conference Services Department as assigned by supervisor

KEY COMPETENCIES:

* A genuine sense of hospitality, with a commitment to delivering the Platinum Service® Standard

* The ability to work under pressure, while constantly interacting with visitors in a public environment

* The ability to prioritize tasks and juggle many jobs simultaneously

* Excellent listening and oral communication skills

* Basic computer skills and knowledge of office technology / equipment

* Punctual, dependable and dedicated to achieving operational excellence, down to the smallest of details

* Discreet, ethical and committed to maintaining a high degree of confidentiality

* A consistently professional approach, with a mindset to take ownership and responsibility within and outside one’s job domain

SKILLS NEEDED TO BE SUCCESSFUL:

* Catering set-up knowledge & ServSafe Certified preferred.

* Ability to organize work in a manner that facilitates timely and efficient completion of assigned tasks.

* Ability to manage multiple tasks or assignments, and complete assignments within established deadlines.

* Ability to learn rapidly and adapt quickly to changing situations with minimal planning/information.

* Strong customer service and hospitality experience.

* Ability to resolve issues quickly and efficiently.

COMMUNICATION SKILLS

* Strong command of the English language, both verbal and written.

* Ability to communicate effectively to associates, clients and other individuals.

* Ability to clearly and accurately convey information in a professional and respectful tone with associates and clients.

* Ability to share ideas and feedback and opinions in a constructive and professional manner.

* Ability to listen and be open to learn from other people’s advice and observations

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Associates at Flik Hospitality are offered many fantastic benefits.

+ Medical

+ Dental

+ Vision

+ Life Insurance/ AD

+ Disability Insurance

+ Retirement Plan

+ Paid Time Off

+ Holiday Time Off (varies by site/state)

+ Associate Shopping Program

+ Health and Wellness Programs

+ Discount Marketplace

+ Identity Theft Protection

+ Pet Insurance

+ Commuter Benefits

+ Employee Assistance Program

+ Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_FlikHospitality.pdf) for paid time off benefits information.

Req ID: 1376614

Flik Hospitality Group

HILARIA KWAKUMEY

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