Maintenance Supervisor

Culver City,California,United States

Corporate Functions

At Apple, we prioritize maintaining a flawless and efficient work environment to enable innovation and collaboration. The Maintenance Supervisor will oversee the day-to-day operations of the maintenance team, including both full-time Apple employees and a third-party technician team. This role will be responsible for ensuring that maintenance services are performed to the highest standards while effectively managing contractor relationships. Working directly with the LA Site Lead, The Maintenance Supervisor will lead with an Apple first approach to facilities management to achieve department goals. Strong candidates will have a track record of building and encouraging a culture of teamwork. This position regularly interacts with people at all levels throughout the company and should represent the Facilities team as a professional partner at all times.

**Description**

- Team Supervision: Provide oversight, mentorship, and direction to full-time Apple maintenance staff, ensuring tasks are completed efficiently and safely. - Contractor Management: Lead all aspects of the performance and service quality of third-party technicians, ensuring contract compliance and addressing any performance issues. - Operational Oversight: Lead maintenance tasks, including preventive maintenance, general repairs, and project support, to maintain building assets. - Collaboration: Work closely with various departments to support operational needs and maintenance requirements, encouraging a collaborative working environment. - Reporting & Audits: Conduct regular audits of service tickets and maintenance activities to identify trends, address potential issues, and ensure timely work order closure. - Compliance: Ensure all maintenance activities follow federal, state, and local laws, as well as Apple policies and standards.

**Minimum Qualifications**

+ 5+ years of experience managing contracts or personnel

+ Technical training, technical school background or equivalent work experience.

+ Experience managing both in-house teams and third-party contractors.

+ Proven experience in facilities building maintenance, with a strong understanding of maintenance protocols, logistics, and use of work order management systems.

+ Ability to provide on-call support in case of emergencies or other off-hours issues.

**Key Qualifications**

**Preferred Qualifications**

+ Strong communication skills, and provide direction to contractors and vendors performing services for the company.

+ Excellent interpersonal and problem-solving skills, with the ability to prioritize multiple tasks effectively.

+ Strong written and verbal communication skills, capable of interacting with team members, management, and external vendors.

+ Proficiency in Apple products, Spreadsheets, BOX, Tririga / ServiceChannel

+ Ability to understand the complex business environments at Apple and excel in customer service.

+ Ability to learn quickly, work autonomously, and address any issues that arise day or night.

+ Bachelors degree or equivalent experience

**Education & Experience**

**Additional Requirements**

**Pay & Benefits**

+ At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $46.60 and $70.30/hr, and your base pay will depend on your skills, qualifications, experience, and location.Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.Learn more (https://www.apple.com/careers/us/benefits.html) about Apple Benefits.Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

+ Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf)

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Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .

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