Healthcare Application Support Engineer

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

**Healthcare Application Support Engineer**

**Responsibilities**

+ Experience in **ETL methodologies** , including data analysis, profiling, and validation.

+ Support all data conversion activities and tasks (e.g., **data mapping** ) to ensure proper data import before going live.

+ Understand the **healthcare business domain** and its associated data, including how data elements and modules integrate across systems.

+ Participate in workshops with vendors and IT teams to gather and analyze business requirements.

+ Excellent working knowledge of relational databases such as Microsoft SQL Server

+ Experience in Microsoft SSIS, SSRS – Solid understanding SSRS, basic of SSIS

+ Analyze data in various formats, such as databases, **X12 files** , flat files, Excel, and others.

+ Conduct **business data analysis** to estimate and benchmark the time required for data transformation and loading.

+ Manage artifacts, including generating **data mapping documentation** .

+ Clearly document and describe issues related to data quality in alignment with business requirements and processes.

+ Assist the team with writing, editing, and updating technical documentation to streamline and document the **conversion/migration processes** .

+ Develop, test, execute, and document repeatable processes for migrating data into new systems.

+ Create and maintain version control for critical project documents, such as **data mapping documentation** .

+ **Timeline Management** : Ensure adherence to project timeframes as established by the project manager and client.

+ Provide **post-go-live support** for a designated period, addressing any issues that arise.

+ Work closely with development and operations teams to establish best practices for CI/CD pipelines, ensuring smooth deployment of ETL processes.

+ Automate the deployment of ETL scripts and other data transformation processes using tools like Jenkins, GitLab CI/CD, or Azure DevOps.

+ Optimize the deployment and execution of ETL jobs in cloud environments such as Azure & AWS.

**Education and Typical Years of Experience**

**Required:**

+ A minimum of **4+ years of experience** in **Healthcare Systems** .

+ Basic understanding of scripting languages and **ETL tools/methodologies** for mapping data across various formats.

+ Strong **problem-solving skills** with the ability to address complex issues effectively.

+ Excellent working knowledge of **relational databases** and basic proficiency in **Microsoft SSIS** and **SSRS** .

+ Experience working with and configuring **data-driven applications** .

+ **Self-starter** with the ability to thrive in a collaborative, team-focused environment.

+ High energy and strong multitasking skills, with the ability to prioritize conflicting demands.

+ **Excellent communication skills** (both verbal and written) for effective collaboration with stakeholders and teams.

+ Familiarity with DevOps practices and tools, including version control, automation frameworks, and monitoring systems.

**Flexible Working**

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.

In this role, you can expect the following working conditions:

**Remote work:** Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday. Some travel is required. Must live in the United States. While Lexington, KY is a preferred location, other locations will be considered.

**Working For You**

Perks and rewards designed for you:

+ Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.

+ Retirement Savings: We will support you as you save for your future.

+ Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.

+ Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.

+ Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.

+ Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.

+ Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and flexible paid time off and sick time. The estimated salary range for this role is $96,250-$120,000.

**Join Us**

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:

+ Bring your authentic self to work.

+ Grow and thrive, both personally and professionally.

+ Make a difference with our clients, in our communities, and with the millions of people we support.

+ When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (https://downloads.conduent.com/content/usa/en/file/conduent-applicant-ad...) . Complete the form and then email it as an attachment to FTADAAA@conduent.com . You may also click here to access Conduent's ADAAA Accommodation Policy (http://downloads.conduent.com/content/usa/en/document/cdt\_adaaa\_accommodation\_pol.pdf) .

_At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent._