Desktop Support Administrator/Principal Desktop Support Administrator-AHT
RELOCATION ASSISTANCE: No relocation assistance available
CLEARANCE TYPE: Secret
TRAVEL: Yes, 10% of the Time
**Description**
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
****this position is contingent upon funding**
**Job Description:**
The Desktop Support Administrator is responsible for front-line user-based support for the Integrated Battle Command System (IBCS) Product Line (PL) Infrastructure (INF) Systems Line Team. Duties of the Desktop Support Administrator include:
+ Serving as the tier-one support for all INF support tickets
+ Supporting, maintaining, and documenting program software applications
+ Supporting the onboarding of equipment into tracking and monitoring tools
+ Tier-one administration of Windows and Red Hat Enterprise Linux
+ Ushering the account management process
+ Assisting in testing new releases of products to ensure compatibility and minimize user impact
+ Supporting multiple information systems and ensuring necessary administration tasks are completed under supervision as required
+ Assisting in the maintenance of security audits and logging information on all information systems
+ Additional assigned duties by the Desktop Support Team Lead or other superiors
**Basic Qualifications:**
**Level 2:**
+ BS with 2 years of experience; MS with 0 years of experience; additional 4 years of experience may be considered in lieu of degree
+ U.S. citizenship and active Secret Security Clearance
+ Current DoD 8570 IAT Level II Certification (i.e., Security+, etc.)
+ Current or ability to obtain an Operating Systems Environment Certification within 90 days (i.e., Linux+, etc.)
+ Previous experience providing desktop support to include: Account Maintenance, Systems Administration for Linux, Windows, Network, and/or VMware
**Level 3:**
+ BS with 5 years of experience; MS with 3 years of experience; PhD with 1 year of experience; additional 4 years of experience may be considered in lieu of degree
+ U.S. citizenship and active Secret Security Clearance
+ Current DoD 8570 IAT Level II Certification (i.e., Security+, etc.)
+ Current or ability to obtain an Operating Systems Environment Certification within 90 days (i.e., Linux+, etc.)
+ Previous experience providing desktop support to include: Account Maintenance, Systems Administration for Linux, Windows, Network, and/or VMware
**Preferred Qualifications:**
+ Experience working in a medium to large scale information technology environment
+ Use of Atlassian Tools such as Jira and Confluence
+ Experience working in a DCSA Accredited environment
+ Additional certifications (i.e., RHCSA, etc.)
**\#HSVApril2025**
Salary Range: $85,400.00 - $128,000.00Salary Range 2: $105,400.00 - $158,000.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
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