Assistant Slots Shift Manager - MGM Grand

Become one of the stars behind the show and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: **_To entertain the human race._**

**PRIMARY PURPOSE:**

The primary responsibility of the Assistant Slots Shift Manager is to oversee day-to-day operations of Slot Operations employees of their assigned shift with specialized attention to employee engagement, guest service, protection of company assets, and ensuring staff duties are performed.

**THE DAY-TO-DAY:**

+ Use strategies to engage employees, foster a positive work environment, gather and resolve employee issues, and retain top performers.

+ Maintain ongoing communication with employees to share information, listen to feedback, and role-model S.H.O.W. standards.

+ Effectively develop and mentor hourly employees to support employees’ career goals and to ensure all departmental standards and goals are understood and met.

+ Deliver a level of guest service which is consistent with the company’s and property’s core service standards.

+ Engage, entertain and inspire by making a focused commitment to S.H.O.W. and hold employees accountable for doing the same.

+ Manage team expectations, ensuring compliance with departmental and company policies.

+ Research and resolve guest and employee issues effectively and professionally.

+ Manage, organize, and complete assigned projects with attention to detail within the established deadline.

+ Ensure inventory of all company equipment and sensitive keys during shift are maintained and accounted for.

**THE IDEAL CANDIDATE:**

+ Bachelor's degree or equivalent experience.

+ 2 years experience in a slots/casino environment.

+ Knowledge of player tracking systems including Patron Management & Machine Accounting.

+ Previous money handling experience.

+ Supervisor or management experience.

+ Previous experience working in a similar resort setting.

Are you ready to JOIN THE SHOW? Apply today!

MGM Resorts International is an Equal Opportunity Employer: Women/Minorities/Veterans/Individuals with Disabilities. In compliance with the Americans with Disabilities Act, MGM Resorts International will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact our Corporate Diversity and Disability Outreach department at 1-844-247-0370 or email diversityrecruiting@mgmresorts.com