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Mailroom Associate

CTG is seeking to fill a Mailroom Associate opening for our client in Mobile, AL.

**Location:** Mobile, AL

**Duration:** Ongoing Contract

**Pay Rate:** $18/hr

**Duties:**

+ Receive, sort and process mail documents, packages, and supplies. Notify recipients.

+ Deliver and pick-up mail on scheduled runs

+ Record & process accountable mail information, maintain logs

+ Track, trace, and resolve mail problems with USPS, express and local delivery services

+ Prepare mail and packages for external shipment and coordinate deliveries and pick-ups (may include USPS pickup/delivery)

+ Perform quality checks on outbound mail

+ Validate internal mail addresses

+ Bar code address lookup

+ Use common mail services including fax, air express, postal services

+ Fill out shipping forms and/or enter electronically in shipping terminal per the job ticket

+ Perform finishing work on documents to be mailed, such as folding and insertion

+ Perform electronic mail distribution (open, mail prep, scan and distribute)

+ Perform fulfillment functions, such as assembly, packaging, shipping and tracking of kitted materials

+ Follow mailroom security procedures

+ Barcode tracking or face scanning incoming mail and packages

+ Perform logging, transmission, receipt and timely distribution of faxes

+ Shipping and receiving using automated system to track and manage activity

+ Monitor/order/replenish supplies inventory, mail and distribution activities

+ Send and receive e-mail messages

+ Arrange alternative courier or shipping services to meet customer requirements

+ Fully operate, clean and maintain all shipping and mail equipment

+ Contact service on mail and shipping equipment if need occurs

+ Determine output packaging per packaging standards (e.g. process for books, tabs, etc.)

+ Driving (if required)

+ Utilize mail equipment per training; for example:

+ Finishing equipment

+ Inserters

+ Postage meters

+ Envelope printers

+ Scales

+ Pitney Bowes Mail Management systems

+ FedEx shipping systems

**Skills:**

+ Able to lift and move up to 50 pounds

+ Able to demonstrate ability to read, write and follow English instructions

+ Able to demonstrate PC / Internet Skills Basic

+ Open applications

+ Create and find file folders

+ Find, open, rename files using Windows Explorer (or equivalent)

+ Delete and recover files

+ Open and send e-mails (create mail, add, save attachments)

+ Manage email (create folders, change user options)

+ Basic internet navigation (search; navigate to websites; navigate within website)

+ Introductory knowledge of MS Word or equivalent (open saved files, create basic text documents, print and save documents)

+ Introductory knowledge of MS Excel or equivalent (open saved workbooks, data entry, basic data and column/row formatting, print and save workbooks)

+ Able to demonstrate customer service and communication skills

+ Able to demonstrate ability to manage multiple tasks

+ Able to demonstrate ability to perform duties with minimal supervision

+ Able to demonstrate ability to perform Data entry

**Experience:**

Experienced delivering services in a client environment

**Education:**

Minimum: High School diploma or equivalency

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

**To Apply:**

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **Emily Drew at** **emily.drew@ctg.com** . Kindly forward this to any other interested parties. Thank you!

**About CTG**

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.