**Areas of Expertise & Special Skills:**

Bachelor’s degree and a minimum of 3 years’ experience in designing and developing instructor-led and web-based eLearning programs for technical sales audiences, or equivalent experience.

Proficiency with eLearning content authoring tools such as Articulate 360 suite, Adobe Captivate, and Camtasia.

Experience with responsive eLearning design for multi-platform delivery.

Intermediate multimedia development skills, including graphics manipulation, template development, and user interface design using Adobe Creative Cloud, Photoshop, and Illustrator.

Ability to review and refine training materials to ensure learning objectives are met and incorporate SME/stakeholder feedback.

Experience creating and maintaining various training materials such as eLearning modules, simulations, instructor-led sessions, and quick reference guides.

Strong communication skills (verbal, written, and presentation).

Experience managing content in a learning management system (e.g., SABA).

Skilled in creating, editing, and publishing screencasts.

Proficiency in MS Office applications (Word, Excel, PowerPoint).

Ability to adapt to change and develop innovative solutions.

Team-oriented with a collaborative work style.

**Key Responsibilities:**

Assess learning needs by collaborating with global technical representatives and channel managers to develop effective training solutions.

Partner with portfolio managers, services managers, and technical presales subject matter experts to gather content for training materials.

Design and develop sales materials and training with a focus on how technology and software solutions address business challenges.

Deliver live and recorded product solution updates to global sales and services teams.

Maintain online and instructor-led course content, curriculum materials, and assessments.

Evaluate and update sales education development plans to align with team, organizational, and company goals.

Perform other related duties as assigned.

**Client-Specific Requirements:**

Familiarity with the TGCS product portfolio and global sales channels is essential.

**Financial Impact:**

The demand for sales enablement and product training is high, with limited resources to meet these needs efficiently. This role can reduce costs by:

Assessing and implementing the most cost-effective training methods (e.g., converting instructor-led training to eLearning or blended programs).

Utilizing rapid eLearning tools for responsive web training.

Enhancing the skills and knowledge of sales channels, potentially increasing revenue generation.

**Complexity:**

This role requires an in-depth understanding of TGCS product portfolios, sales channels, and processes. The instructional designer must possess intermediate knowledge of instructional design and adult learning methodologies, coupled with enthusiasm for learning and adaptability.

**About CTG**

CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com .

Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.