Boarding Clerk / Surgical Services

**Details**

+ Department: Surgical Services

+ Schedule: Full Time, 40 hrs. Mon-Fri 1230-2100, no weekends, holidays or call

+ Hospital: Ascension Providence Rochester

+ Location: Rochester, Michigan

**Benefits**

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

_*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: Travel, PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics._

**Responsibilities**

The Boarding Clerk is responsible for supporting the Mission and Vision of Ascension by scheduling surgical procedures, per policy and guidelines, for all areas of Surgical Services. Work closely with Surgical Services Management for the efficient use of all surgical areas. As the chosen care delivery model, Relationship Based Care (“RBC”) is the foundation of compassionate patient care at Ascension, supported by all team members. The 6 elements of RBC: Element 1: Caring and Healing Practice Environment; Element 2: Responsibility for Relationship and Decision Making; Element 3: Work Allocation and Patient Assignments; Element 4: Communication with the Health Care Team; Element 5: Leadership/Management; Element 6: Process Improvement – provides the building blocks for patient care and service delivery within the Ascension organization and the focus of the three primary relationships – self, colleague, and patient. Supports the caring practice and the commitment to co-workers.

+ Essential Functions:

+ Schedule surgical, endoscopy, outpatient clinic and special procedures accurately, verifying the amount of time given for each procedure.

+ Support patient safety and quality efforts by ensuring effective, thorough communication, utilizes safety checklists, confirms laterality and procedure for every case.

+ Verify and appropriately enter additional items required for the procedure.

+ Maintain and facilitate communication with all surgical areas to efficiently plan and organize the OR schedule.

+ Maintain rapport with physician office staff, acting as a liaison between Ascension hospitals and the physician offices.

+ Coordinate cases with other departments including Radiology, Labor and Delivery and Endoscopy.

+ Schedule procedures into the correct rooms, depending on resources required for the procedure and available blocked and non-blocked time.

+ Coordinate procedures with anesthesia availability.

+ Non-Essential Functions

+ Generate reports as requested. Assist the surgical departments with unit clerk duties as needed.

+ Use professional telephone communication skills when interacting with patients, visitors, physicians, and employees; must be able to verbally communicate with internal and external hospital customers in a polite, courteous and efficient manner.| Attends educational programs and completes mandatory education requirements.

+ Assist in maintaining all Joint Commission and other regulatory compliance standards.

+ Promote a positive work environment as evidenced by quality service and positive staff attitudes.

+ Demonstrate and actively promote an understanding and commitment to the mission of Ascesnion through performing behaviors consistent with the Ascension Standards of Performance and Code of Ethics.

+ Support and conduct oneself in a manner consistent with service expectations.

+ This position shall have access to and disclose personal health information only when reasonably necessary to perform the designated job related responsibilities. Disclosure and/or use of personal health information for any purpose other than as reasonably necessary for designated job responsibilities is prohibited.

+ Perform all other duties and assignments as requested. These may include but are not limited to, computer and/or office equipment, special projects and committee assignments.

+ This position requires the ability to identify age related differences within the persons served and the adjustment of treatment style and expectations as appropriate, including adjustments based on the person’s served cognitive function and learning ability. This will include taking into account their religious and cultural needs and preferences.

**Requirements**

Education:

+ High School diploma or G.E.D. equivalent required.

Work Experience:

+ Six (6) months experience with computer system-based scheduling software applications required.

+ Two (2) years or more working experience in surgery within the last three (3) years is required.

+ Six (6) months surgery terminology experience required within the past 18 months.

+ Previous Surgical Boarding experience preferred.

+ All Boarding Clerks are required to demonstrate a minimum of 40 wpm typing speed for the position.

**Additional Preferences**

No additional preferences.

**Why Join Our Team**

Ascension Michigan operates 16 hospitals and more than 300 related healthcare facilities that together employ nearly 23,000 compassionate associates. When you join our care teams, you join a team dedicated to providing spiritually centered, holistic care which sustains and improves the health of the communities we serve throughout Michigan.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

**Equal Employment Opportunity Employer**

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRightsSp\_10\_20.pdf) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

**This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.**