Native eCommerce Director

Job Location

San Francisco

Job Description

Position Overview: We are seeking a dynamic and experienced Ecommerce Leader to oversee and drive our online sales strategy across multiple channels, with a primary focus on our DTC website. The ideal candidate will possess a deep understanding of ecommerce best practices, consumer behavior, and industry trends, and will be able to develop and execute strategies to maximize revenue, enhance customer engagement, and drive growth.

Key Responsibilities:

+ Strategy Development: Lead the development and implementation of comprehensive ecommerce strategies aligned with company goals, focusing on driving sales, increasing conversion rates, and improving customer retention.

+ Website Management: Oversee a team that takes care of the day-to-day operations of our DTC website, including product merchandising, content management, site optimization, and user experience enhancements.

+ Omni-Channel Integration: Collaborate with cross-functional teams to ensure seamless integration of online and offline channels, including retail stores, mobile app, and third-party marketplaces, to deliver a consistent and personalized customer experience.

+ Analytics and Reporting: Utilize data-driven insights to monitor performance, identify opportunities for improvement, and make data-backed recommendations for optimizing site performance, marketing campaigns, and customer acquisition strategies.

+ Marketing and Promotion: Develop and execute targeted marketing campaigns, promotions, and partnerships to drive traffic, increase conversion rates, and maximize ROI.

+ Customer Experience: Champion the customer journey and ensure a frictionless shopping experience from browsing to checkout, implementing strategies to improve site navigation, product discovery, and customer service.

+ Team Leadership: Build and mentor a high-performing ecommerce team, providing guidance, support, and professional development opportunities to foster a culture of innovation, collaboration, and continuous improvement.

Job Qualifications

Required

+ Minimum of 8-10 years of experience in ecommerce management or related roles, preferably in the consumer goods industry - leading ecommerce/growth teams.

+ Proven track record of driving ecommerce growth and delivering results, with a strong understanding of ecommerce technologies, platforms, and best practices.

+ Deep knowledge of digital marketing channels, including SEO, SEM, email marketing, social media, and affiliate marketing.

+ Knowledge of analytical skills

+ Excellent communication, leadership, and collaboration skills, with the ability to influence and inspire cross-functional teams. Operational discipline would be key to running a large team of internal and external resources.

+ Strategic thinker with a customer-centric mindset, creative problem-solving abilities, and a passion for driving innovation and excellence in ecommerce.

Preferred

+ Proficiency in web analytics tools (e.g., Google Analytics, Adobe Analytics) and ecommerce platforms (Shopify) would be viewed very favorably.​

Compensation for roles at P&G varies depending on a wide array of non-discriminatory factors including but not limited to the specific office location, role, degree/credentials, relevant skill set, and level of relevant experience. At P&G compensation decisions are dependent on the facts and circumstances of each case. Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.

We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Immigration Sponsorship is not available for this role. For more information regarding who is eligible for hire at P&G along with other work authorization FAQ’s, please click HERE (https://faq.pgwebtools.com/us-work-authorization-faqs/) .

Procter & Gamble participates in e-verify as required by law.

Qualified individuals will not be disadvantaged based on being unemployed.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Job Schedule

Full time

Job Number

R000108406

Job Segmentation

Experienced Professionals (Job Segmentation)

Starting Pay / Salary Range

$150,000.00 - $200,000.00 / year