shift supervisor - Store# 59312, PIONEER PARKWAY - SPRINGFIELD

**Join us and inspire with every cup!**

At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and our communities to make a positive impact every day. We believe in working together to make a difference and in celebrating our shared success, which is why we call ourselves Starbucks “partners.” Starbucks is a place of warmth and belonging, where everyone is welcome, and we value the unique experiences that each partner brings to our team!

As a Starbucks **shift supervisor** , you’ll be a role model of the store operations standards that define our _Starbucks Experience._ You’ll lead each shift, working alongside a team of baristas to deliver quality customer service and expertly-crafted products. You’ll be in an energetic store environment where you’ll have the ability to positively influence and guide others, maintain an encouraging team environment, and grow your leadership skills. We believe our shift supervisors are leaders in creating an uplifting experience for our customers and partners alike.

**You’d make a great shift supervisor if you:**

+ Take initiative and act as a role model to others.

+ Enjoy working as a team and motivating others.

+ Understand how to create a great customer service experience.

+ Have a focus on quality and take pride in your work.

+ Are confident in leading, deploying, and guiding others.

+ Are open to learning new things (especially the latest beverage recipe!)

+ Are experienced with responsibilities like cash-handling and store safety.

+ Can keep cool and calm in a fast-paced, energetic work environment.

+ Have excellent communications skills.

From free coffee to competitive pay, Starbucks is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time partners. Benefits include 100% tuition coverage through our _Starbucks College Achievement Plan_ , health coverage with a variety of plans to choose from, and stock & savings programs like our equity reward program, _Bean Stock_ . What’s more, Starbucks offers flexible scheduling and opportunities for paid time off. Visit starbucksbenefits.com for details.

Benefit Information (https://www.starbucksbenefits.com)

**Summary of Experience**

+ Customer service experience in a retail or restaurant environment - 1 year

**Basic Qualifications**

+ Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

+ Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays

+ Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodations

+ Six (6) months of experience in a position that required constant interacting with and fulfilling the requests of customers

+ Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

+ At least six (6) months of experience delegating tasks to other employees and/or coordinating the tasks of two (2) or more employees

**Knowledge, Skills and Abilities**

+ Ability to direct the work of others

+ Ability to learn quickly

+ Effective oral communication skills

+ Knowledge of the retail environment

+ Strong interpersonal skills

+ Ability to work as part of a team

+ Ability to build relationships

_As a Starbucks_ _partner_ _, you (and your family) will have access to medical, dental, vision,_ _basic_ _and supplemental_ _life insurance_ _, and_ _other voluntary insurance benefits_ _._ _Partners have access to_ _short_ _-_ _term and long_ _-_ _term disability,_ _paid parental leave,_ _f_ _amily_ _e_ _xpansion_ _r_ _eimbursement,_ _paid vacation_ _that_ _accrue_ _s starting_ _at .01961 hours based on a_ _40 hour_ _week up to_ _40 hours_ _annually (_ _64 hours_ _in California)_ _after an introductory period_ _,_ _sick time (_ _accrued at_ _1 hour for every_ _25 or 30 hours worked_ _,_ _depending on work location_ _),_ _and_ _additional pay_ _if working_ _on_ _one of_ _eight_ _observed_ _holidays_ _._ _Starbucks also offers_ _eligible partners_ _participation in a_ _401(k)-retirement_ _plan_ _with employer match_ _,_ _a_ _discounted company stock_ _program_ _(S.I.P.), Starbucks equity program_ _(_ _Bean Stock_ _)_ _,_ _incentivized_ _emergency savings,_ _and_ _financial well-being tools_ _._ _Additionally, Starbucks offers_ _100%_ _upfront_ _tuition_ _coverage_ _for a first-time bachelor’s degree through Arizona_ _State University’s online program_ _via_ _the_ _Starbucks College Achievement Plan_ _, student loan management resources_ _,_ _and access to other educational_ _opportunities_ _._ _You will also have access to backup care_ _and_ _DACA reimbursement._ _Starbucks will_ _comply with_ _any applicable state and local laws_ _regarding_ _employee leave benefits, including, but not limited to providing time off_ _pursuant to_ _the Colorado Healthy Families and Workplaces Act,_ _in accordance with_ _its_ _plans and_ _policies._ _This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative._

_For_ _additional_ _information regarding partner_ _perks_ _and more_ _detailed_ _information_ _regarding_ _benefits, go to_ _starbucksbenefits.com (file:///C:/Users/rofunk/AppData/Local/Microsoft/Windows/INetCache/Content.Outlook/EHRXPAYM/starbucksbenefits.com)_ _._

_At Starbucks, it is typical for new partners to be hired at the entry point of the range for their role, which is based upon geographic location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate._

_Starbucks is an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law._

_We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply._

_Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at_ _applicantaccommodation@starbucks.com_ _._