SAP - Customer Retail - Manager - Consulting - Open Location

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.

The exceptional EY experience. It's yours to build.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

**The opportunity**

We innovate with SAP to co-create more innovative answers, drawing on our integrated competencies in tax, assurance, transactions and risk, as well as our work in implementing SAP. Together, we help clients provide better outcomes and long-lasting results, from strategy to execution.

Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations.  We are seeking candidates who have experience working with implementing SAP in the retail sector, in one or more of these sub-service lines: Grocery, Convenience Store, Pharmacy, Home Improvement, and other general retail. From a skills perspective, we are seeking candidates with experience implementing SAP S/4 Retail solutions for the following areas:

+ Forecasting and Replenishment

+ Merch and Assortment Planning, Buying and Allocation

+ Pricing and Promotions Management

+ Store Operations: Cust management, inventory management, POS, eComm

+ CAR

On your typical engagement, you will work with the key stakeholders to understand their needs and advise on SAP system capabilities.  You will initiate the requirement gathering, architect solutions, blueprinting, testing, complete the workflow and documentation, as well as the functional design of the solution. Liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non-SAP systems.   

Join our dynamic team as a Technology Business Analyst Manager, where you will bridge the gap between business needs and technical solutions. You'll be instrumental in analyzing business models and processes to capture requirements that translate into technical specifications. Your role will be pivotal in ensuring that the system architecture solutions align with business objectives.

**Your key responsibilities**

As a Manager in Technology Business Analysis, you will manage and deliver high-quality processes, solutions, or projects with a focus on risk management. Your responsibilities will include continuous process improvement, innovation, and leveraging best practices. You will oversee professional employees or supervise teams to achieve complex technical initiatives. Expect to maintain billable client charging, lead delivery streams, manage projects, and engage with external clients daily. Travel may be required based on client needs.

+ Lead the translation of business requirements into technical specifications

+ Evaluate and ensure alignment of technology solutions with business objectives

+ Drive continuous improvement and innovation in processes and solutions

**Skills and attributes for success**

To thrive in this role, you'll need a strong foundation in managing processes and solutions with an emphasis on quality and risk management. Your ability to engage in research and apply best practices will be key to driving innovation.

+ Demonstrate in-depth technical capabilities and possess strong business acumen.

+ Demonstrate ability to assimilate to new knowledge.

+ Lead and deliver quality SAP projects or workstreams.

+ Consistently deliver quality client services. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes.

+ Demonstrate strong decision-making skills in developing solutions for complex problems

+ Establish relationships with client personnel at appropriate levels.

+ Modify policies and establish procedures within the scope of work

+ Exercise sound judgment in selecting methods and criteria for obtaining results

+ Possess a functional understanding of system development lifecycle and technology business architecture frameworks

**To qualify for the role, you must have**

+ A Bachelor's degree

+ 4 to 6 years of relevant experience

+ A minimum of 3 years of experience working with one or more SAP module

+ Strong written and verbal communication, presentation, client service and technical writing skills

+ Experience managing an SAP project or workstream and project-based team members

+ Knowledge of leading practices, benchmarking, peer company environments and prior advisory experience relevant to industry specific finance and technology functions

+ Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies

+ Application functional design expertise

+ System configuration experience

+ Proficiency in system development lifecycle

+ Knowledge of technology business architecture frameworks

+ A willingness to travel to meet client needs; travel is estimated at 80%

**Ideally, you’ll also have**

+ Prior consulting industry experience

+ SAP Certification/s

+ Experience with at least one full cycle implementation of your core module

+ Additional qualifications that enhance your ability to succeed in this role

+ Experience in leading cross-functional teams

+ A proactive approach to problem-solving and decision-making

**What we look for**

We are seeking top performers who demonstrate a blend of analytical prowess and creative thinking. Ideal candidates will possess a passion for technology and innovation, with a proven track record of translating complex business needs into effective technical solutions. Your ability to communicate effectively, manage relationships, and lead with agility will set you apart.

\#FY25SAP

**What we offer**

We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $141,200 to $258,900. The salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $169,500 to $294,300. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

+ **Continuous learning:** You’ll develop the mindset and skills to navigate whatever comes next.

+ **Success as defined by you:** We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

+ **Transformative leadership:** We’ll give you the insights, coaching and confidence to be the leader the world needs.

+ **Diverse and inclusive culture:** You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY accepts applications for this position on an on-going basis. **If you can demonstrate that you meet the criteria above, please contact us as soon as possible.**

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

For those living in California, please click here for additional information.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com